Per Seat

Charging per user seat; simple to explain but can misalign with cost for automation-heavy customers.

Definition

Per seat pricing charges a fixed amount per user seat.

Why it matters

It is easy to understand and forecast, but it may not align with usage or cost for automation-heavy customers.

Pricing implications

Use per seat pricing when value scales with user count. Consider hybrid pricing for usage-heavy workflows.

Measurement tips

Track seat utilization and revenue per seat by plan.

Checklist

  • Define what counts as a billable seat.
  • Track active vs licensed seats.
  • Use minimums to recover fixed costs.
  • Publish seat definitions on the pricing page.
  • Monitor revenue per seat over time.
  • Consider hybrid models for heavy usage.
  • Avoid hidden seat limits.
  • Revisit seat pricing as product usage evolves.