MRR Expansion Tracking

Track expansion MRR to isolate growth from new logos.

Quick checklist

  • Separate expansion from new MRR.
  • Track expansion by plan and segment.
  • Reconcile with billing data monthly.
  • Compare expansion to churn impact.
  • Monitor downgrade pressure.

Step-by-step

  1. Export starting MRR by cohort.
  2. Sum expansion MRR from upgrades and add-ons.
  3. Subtract churn and downgrades.
  4. Calculate net new MRR.
  5. Track trends by plan.

What to watch

  • Expansion masking rising churn.
  • One-time fees inflating MRR.
  • Mixing annual and monthly periods.

Common mistakes

  • Counting new logos as expansion.
  • Ignoring contraction in expansion totals.
  • Changing definitions between teams.

Tools to use