SaaS Gross Margin Targets (How to Choose a Range)
A practical way to pick a gross margin target and avoid common modeling mistakes.
Quick checklist
- Use a target range, not a single number.
- Segment margin targets by product line and customer size.
- Include third-party pass-through costs in COGS.
- Validate margin targets against competitors.
- Refresh targets quarterly.
Step-by-step
- Calculate blended unit cost from infra and vendor costs.
- Add fixed overhead to understand all-in cost.
- Choose a target gross margin range (for example 70-90%).
- Validate against competitive pricing and value delivered.
- Adjust pricing tiers to keep p90 usage within the target range.
Example targets
- Self-serve SaaS: 75-85% gross margin.
- API products: 70-85% depending on pass-through costs.
- Infra-heavy products: 60-75% when costs are high.
Common mistakes
- Picking a target without cost data.
- Using a single margin target across very different products.
- Ignoring how gross margin changes at high usage.