Seat Expansion Modeling
Model how seat growth affects revenue and pricing decisions in seat-based plans.
Quick checklist
- Track seats per account by plan.
- Separate seat expansion from new logos.
- Model churn impact of seat price changes.
- Compare seat expansion to usage expansion.
- Set guardrails for minimum seat counts.
Step-by-step
- Export seat counts per account and plan.
- Estimate seat expansion rate per segment.
- Model price changes per seat and churn impact.
- Compare seat pricing to usage pricing alternatives.
- Translate seat expansion into MRR growth.
Expansion signals
- Rapid seat growth means expansion is healthy.
- Flat seats but rising usage may favor usage pricing.
- High seat churn suggests the price per seat is too high.
Common mistakes
- Using averages instead of segment splits.
- Ignoring seat minimums for enterprise accounts.
- Not syncing seat data with billing.