Churn Impact Calculator
Estimate churned revenue over a month and a year from your MRR and monthly churn rate.
Inputs
Scenarios
Applies to the selected input only; adjust other inputs manually if needed.
Results
Estimated monthly churned revenue
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Estimated annual churned revenue (simple)
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Insights
Auto-generated from your inputs.
Adjust inputs to see recommendations.
Compare
Save a baseline to see deltas for every output.
Estimated monthly churned revenue
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Delta -
Estimated annual churned revenue (simple)
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Sensitivity
Adjust the input to see how outputs respond to small changes.
Estimated monthly churned revenue
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Estimated annual churned revenue (simple)
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Guide
This page is a calculator first, but it's also a quick reference you can share internally. Start with the presets, then adjust inputs and copy the share link. Example defaults for this tool are shown below.
Example Inputs Outputs How it works Modeling tips Validation checks Common mistakes Interpretation Use cases Mini walkthroughs Scenarios Edge cases FAQ
Example (defaults)
Example inputs: Current MRR = 50000, Monthly revenue churn (%) = 2.5
Estimated monthly churned revenue
$1,250.00
Estimated annual churned revenue (simple)
$15,000.00
Inputs explained
| Input | Default | Notes |
|---|---|---|
| Currency | USD | Adjust to match your product assumptions. |
| Current MRR | 50000 | Adjust to match your product assumptions. |
| Monthly revenue churn (%) | 2.5 | Adjust to match your product assumptions. |
Outputs explained
| Output | What it means |
|---|---|
| Estimated monthly churned revenue | A money value based on your selected currency. |
| Estimated annual churned revenue (simple) | A money value based on your selected currency. |
How it works
- Monthly churned revenue = MRR x churn %.
- Annual churned revenue = monthly churned revenue x 12 (simple).
- For a compounding view, retained revenue is approximately MRR x (1 - churn%)^12.
Modeling tips
- Use revenue churn, not logo churn, for financial impact.
- Enter a monthly churn rate, not an annualized percentage.
- Use a recent cohort or trailing average to avoid seasonality bias.
- If you track net churn, use it to reflect expansion offsets.
- Run a low and high churn scenario to understand sensitivity.
- If churn is segmented by plan, model each plan separately and sum.
Validation checks
- Monthly churned revenue should equal MRR x churn rate.
- Annual churned revenue should equal monthly churned revenue x 12.
- If churn exceeds 20%, confirm you are using the correct period.
- If churn rate is above 100%, inputs are invalid.
Common mistakes
- Using logo churn instead of revenue churn for financial impact.
- Entering annual churn as a monthly percentage.
- Ignoring cohort differences when churn varies by segment.
- Assuming this model accounts for expansion or new sales.
Interpretation
- Use monthly churned revenue to size the immediate leakage problem.
- Treat the annual churned revenue as a directional estimate, not a forecast.
- If churn is high, prioritize retention work before pricing changes.
- Segment churn results by plan to find the biggest leaks.
Use cases
Retention prioritization
Quantify the revenue at risk to justify retention initiatives.
Pricing risk check
Estimate revenue impact if churn rises after a price increase.
Mini walkthroughs
Churn leakage estimate
- Enter current MRR and monthly churn rate.
- Review monthly churned revenue.
- Use annual estimate as directional risk.
Stress test churn
- Increase churn by 1-2 percentage points.
- Compare annual churned revenue outputs.
- Decide if retention work is urgent.
Scenarios
Low churn SaaS
2% monthly churn on 50k MRR to quantify manageable losses.
High churn SaaS
5% monthly churn to highlight annual revenue leakage risk.
Churn sensitivity
Compare 2% vs 4% churn to show how small changes drive large impact.
Pricing change stress test
Increase churn by 1-2 points to estimate downside risk from a price increase.
Edge cases
- If churn rate is 0, churned revenue will be 0; verify this is realistic.
- If churn exceeds 100%, input is invalid and should be corrected.
- If MRR is 0, churned revenue will be 0; confirm you have active revenue.
- Very high churn rates can make linear annual estimates misleading; consider compounding.
FAQ
Is this logo churn or revenue churn?
This calculator uses revenue churn. Logo churn can be very different depending on customer mix.
Is annual churn just monthly churn x 12?
This tool shows a simple annualized estimate. For higher churn rates, compounding effects can make the true annual impact larger.
What churn rate should I enter?
Use a recent cohort-based revenue churn rate (gross or net). If you only have logo churn, treat this as a directional estimate.
What is the difference between gross and net churn?
Gross churn looks only at lost revenue. Net churn includes expansion and contraction, which can offset churn.
How do I reflect cohort improvements?
Run separate scenarios for older cohorts vs new cohorts to see how churn improvements affect the annual loss.